FAQ | ACRA

Do you Deliver?

Absolutely! We have delivery options, store pick-up, and curbside drop off.

Will you install my new appliance?

We offer free installation included when you choose Full Service Delivery. All necessary hardware will be provided and our expert technicians will make sure your new appliance is hooked up and ready to go in a jiff!

Do you offer repair services?

Yes! Our team of seasoned repair techs can diagnose or repair any issues with your appliances quickly and efficiently. We offer repair service for most major brands and models.

Where are you located?

ACRA is located at: 2712 Willowcreek Rd Portage, IN 46368

When are you open?

The store is open 7 days a week! Mon - Thurs: Noon - 5pm Fri, Sat & Sun: 10am - 6pm

Which appliances do you sell?

Our showroom features a wide selection of professionally reconditioned appliances, all of which have been lovingly reconditioned to meet our high standards. Whether you need a new refrigerator, stove, or washer & dryer set, we have the perfect solution for you!

How much does the warranty cost?

Zip! Nada! Zilch! Every appliance we sell is backed by our 30 Day "AC" Warranty.

It has been over 30 days since my purchase and I have a problem. Can you help?

Of course we can! After the warranty ends, our existing customers receive a discounted flat repair rate of $75 for labor, plus the cost of any parts.

What does the warranty cover?

Our 30 Day "AC" Warranty is included free of charge. This covers the original purchase and the hardware/hosing that was installed by us. It does not cover any 3rd party installs, repairs, or manufactures recalls.